1. Who controls your personal information?
Any personal information provided to or gathered by Company is controlled by:
4115 Redwood Ave
Marina Del Rey, California
2. What information do we collect from you?
The amount and type of information we gather depends upon your use of the Website and, in some cases, what type of information you choose to disclose. We may collect the following information from you:
Personal Information Provided by You
We collect information from you when you voluntarily submit your personal information to us over the Website, including as part of registering an Advertiser Account, creating a Campaign, or otherwise using the Platform or Services, as those terms are defined in our Terms of Service. Such personal information may include your name, business name, address, telephone number, email address, and other information which you voluntarily provide to us.
All payments submitted via the Website are processed by third-party vendors, and not Company itself. If you make a payment through the Website, we will collect credit card numbers and related information, such as billing address, card number, and the expiration date of the card (“Credit Card Information”), but such information is sent directly to our payment processors using PCI Compliant rules/software and is never stored or otherwise retained by Company.
Device/Internet Connection Information
When you use the Website, we automatically gather information made available by your web browser (such as Microsoft Edge or Google Chrome), Internet service provider (such as Comcast or Cox), and device (such as your computer, phone, or tablet), depending on your settings for each. For example, we may collect your IP address, information about the operating system or type of device you use, the date and time you access the Website, your log in attempts, and the location of your device.
Information Provided by Third Parties
Company may receive information about you and your Internet activities if you have provided it to a Third-Party and we subsequently acquire the information from the Third-Party. For example, if you have your Credit Card Information saved for easier access in your internet browser, we may obtain such information from your browser when you authorize its use to make a payment on the Website. These Third Parties may have collected such information by placing Cookies on your device, using web beacons, gathering IP addresses and log data, and so forth as described below.
From time to time, we may obtain other information from you, such as when you make a claim for a prize pursuant to a contest or other promotion run on the Website, when you request assistance through our customer service department, and when you voluntarily subscribe to Company promotions, reminders or newsletters. You will always be asked to provide such other information voluntarily, and we will not collect it without your permission.
“Cookies” are files that are placed on your computer or other device by websites you visit. The purpose of a Cookie is to identify you as a unique user of the Website. Cookies serve a lot of purposes and, among other things, help to customize your Internet experience, keep you logged into websites, remember your search terms, and advertise products or services to you. Some Cookies include tracking technology, such as web beacons, that can be used to track online behavioral habits for measurement and marketing purposes.
Remember, you can change your Cookie settings in your Internet browser (e.g., Chrome, Edge, Firefox). For more information, see www.CookieChoices.org.
4. How do we use your information?
We use the information we’ve gathered from you, including through Cookies and web beacons, for the following purposes:
To Communicate with You
We use information gathered on the Website to personalize communication with you, and to respond to your requests for products, services, and information. By providing your email address to Company through the Website, you consent to receive emails from Company, including information concerning your membership, special offers from Company, and other advertising messages. Providing such consent is NOT a condition of purchasing any goods or services from Company. You can unsubscribe to advertising emails at any time by clicking the unsubscribe link within the email, or by contacting us at [email protected]
To Improve our Services
Company uses the information we collect from you and other users to improve our product offerings and services. For example, we may consider analytics, demographics, and user feedback collected via the Website in determining whether there is sufficient demand for a new product or service.
To Improve the Website
To Personalize Your User Experience
We use information gathered from Cookies to determine whether you are logged in or not, to allow you to set personal preferences when using the Website, and to make it so you don’t have to reenter the same information when you visit the Website several times within a short timeframe.
You can better learn about such Third-Party data collection and advertising practices, including how to revoke your consent to Personalized Ads, at the following websites:
5. How do we share your information with others?
To Advertise to Others
We may share your reviews and comments to advertise and market our Website and the Services. If you want us to stop using the personal data you have provided in these ways, please contact us at [email protected]
To Our Affiliated Companies
To Our Third-Party Partners, Including Advertising Partners
We may disclose your personal information as needed to our Third-Party service providers and advertising partners. For example, we may share your email address with our email fulfillment provider.
To Comply with Legal Process and Prevent Harm
We may disclose your information in response to subpoenas, court orders, and other legal processes. In very rare circumstances, we may disclose personal information when we believe it is necessary in order to prevent illegal, fraudulent, or injurious actions that may cause harm to individuals.
6. How do we secure your information?
Company, and the Third-Party vendors we use to store your information, employ security measures (such as SSL encryption and HTTPS protocol) to protect against the loss, misuse, and alteration of the information under our control.
However, no system can be completely secure. Therefore, although we take steps to secure your information, we cannot promise, and you should not expect, that your personal and commercial information, or other communications, will always remain secure.
7. We store your personal information in the United States.
Company stores personal information in the United States. If you are visiting the Website from a location outside of the United States, your connection will be through and to servers located in the United States, and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. By using the Website, you authorize and specifically consent to the transfer of personal information to the United States and its storage and use as specified above when you provide such information to us.
8. How can you access or correct your information?
You may access all information we’ve collected and retained about you for purposes of correcting, amending, downloading, or deleting such information. Access can be obtained by contacting [email protected]. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.
California Shine the Light Disclosure
Under California’s “Shine the Light” law, California residents who provide personal information to the Website may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].
9. How do we protect the privacy of children?
Company will never knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database. Because we do not collect such information, we have no such information to use or to disclose to Third Parties. We have designed this policy in order to comply with the Children’s Online Privacy Protection Act (COPPA).
10. Do we respond to Do Not Track (DNT) Signals?
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked. Company does not currently respond to DNT requests.
11. What about Third-Party practices?
Third Party Cookies and Web Beacons
Advertising agencies, advertising networks, and other companies (together, “Third Parties”) who place advertisements on the Website and on the Internet generally may use their own cookies, web beacons, and other technology to collect information about individuals. Except as expressly provided herein, we do not control Third Parties’ use of such technology and we have no responsibility for the use of such technology to gather information about individuals. It is up to you to familiarize yourself with the privacy practices of such Third Parties.
Third Party Links
The Website and email messages we send you may contain hypertext links to the websites of Third Parties. We are not responsible for the privacy practices or the content of such other websites. Linked websites may contain links to websites maintained by Third Parties. Such links are provided for your convenience and reference only. We do not operate or control in any respect any information, software, products or services available on such Third-Party websites. The inclusion of a link to a website does not imply any endorsement of the services or the site, its contents, or its sponsoring organization.
TraxOne complies with U.S. – E.U. Safe Harbor framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. TraxOne complies to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
To perform these services, TraxOne may partner with other parties such as advertising agencies, brands, media platforms and publishers (such as app developers) and other advertising platforms (our “Partners”). These Partners may help us to enhance our data sets, or to deploy our data in a way that helps customers, such as marketers or app publisher.
User Information Services
When you engage with our Partners (by using their mobile applications or viewing an ad provided by our Partners) we may collect or receive information about you, your location, your device, your online activity or the ad you are viewing. This Information sometimes may (but does not always or necessarily) include the following: a. Geo-location data of mobile device and an identifier, which is typically latitude/longitude. The device ID from the user’s mobile device, the IDFA for iOS devices or Android ID for Android devices and Windows ID for Windows mobile devices. b. User’s age, gender and other information, if the user provided it to us or to a Partner. c. Information about the device, device type, tablet, smartphone, OS, IP address, network provider, browser type, time-stamp, International Mobile Equipment Identify (IMEI) identifier, time zone, and or a variety of other unique identifiers. d. Information about the ads viewed, where the ad is being served and any click or view activity related to the ad (e.g., whether you view or click through it).
Information receive from Partners may be combined with additional anonymous or de-identified information we collect from third party sources. The Information we have or receive may be associated with geographic locations and other information, used to create marketing segments, or combined with other information.
Use of Information
TraxOne uses the Information to enhance, provide services, provide analytics, marketing and advertising services. TraxOne also uses the Information to improve our Services and our partner’s services to improve features and functionality. TraxOne use the information and our partner’s information, to build attributes about users, on an anonymous or de-identified basis. The anonymous user of that device enjoys music, coffee or other consumer goods and that user may receive information, ads or offers for these goods. TraxOne provides analytic which provide our partners with information about their own customers or prospective customers, services and advertising or about trends or behaviors among anonymous de-identified individual or aggregate users; an example maybe the types of users generally tend to shop at sporting goods stores.
We may use Information to enable advertising that is tailored to users’ potential interests, preferences or locations, if you prefer not to have ads tailored to you in this way, you may opt out of those Services, including our creation of demographic information and interest segments used to target those ads, by clicking here. You also are able to opt out of mobile app interest-based advertising through your mobile device settings. Many of these partners provide their own opt-out mechanisms, available at the Network Advertising Initiative, or NAI’s opt-out page.
Information and PII Collected on our Site. We may also collect Information, including personal information that you submit to us (“PII”) through our websites. Our server logs also automatically collect information such as your IP address, pages you access, your browser type and language, and the date and time of your visit, which helps us track users’ movements around our site and understand trends. We, and third-party service providers with whom we partner, may use standard Internet tools such as cookies and web beacons, which collect information that tracks your use of our website and enables us to customize our services. These cookies and web beacons may be set by our third-party partners and service providers to assist us in managing the content on our Site and in understanding how users interact with our Site. If you have provided us with your email address, we will use your email address, without further consent, for administrative communications such as notifying you of major Site and Services updates, for customer service purposes, to address copyright infringement or defamation issues, to contact you regarding any content that you have posted to or downloaded from the Site or Services, and/or to provide you with additional information and service offers (e.g., our newsletter). If you do not want to receive promotional emails, please notify us, or follow the unsubscribe instructions within the email. We may disclose user information to affiliated companies or other businesses or persons to: provide web site hosting, maintenance, and security services; fulfill orders; conduct data analysis and create reports; offer certain functionality; and assist TraxOne in improving the Site or Services and creating new services features.
TraxOne uses physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to TraxOne, and you do so at your own risk. There is no guarantee that any Information you provide may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
You should not create a TraxOne account unless you are legally old enough to form a binding contract and in any case are 13 years of age or older. In the unlikely event that you are the parent or legal guardian of a child under 13 who has registered with the Site or Services, then please contact TraxOne to have that child’s information deleted.
Users visiting the Site or Services from the European Economic Area or other non-U.S. territories, please note that any data you enter into the Site or Services or that we gather as a result of your visit to the Site or use of the Services will be transferred outside the European Economic Area or such other non-U.S. territory for use by TraxOne and its affiliates for any of the purposes described herein. By providing using and/or any data on the Site or Services, you hereby expressly consent to such transfers of your data to the United States or other countries.